Learning guides are a very useful medium for delivering flexible delivery when the topic and circumstances are conducive to it. According to Bruhn and Guthrie (1994), a Learning Guide is a 'structured booklet designed to direct the learner through a series of learning a...]]> http://human-resource-guide.info/2008/05/22/learning-guides-a-great-addition-to-procedures-manuals/feed/ http://human-resource-guide.info/2008/05/21/employees-poor-performance-is-a-matter-of-history-where-60-is-viewed-as-success/ http://human-resource-guide.info/2008/05/21/employees-poor-performance-is-a-matter-of-history-where-60-is-viewed-as-success/#comments Wed, 21 May 2008 17:08:07 +0000 admin employee performancehuman resourcelow expectationspublic educationquality controlSmall business http://human-resource-guide.info/2008/05/21/employees-poor-performance-is-a-matter-of-history-where-60-is-viewed-as-success/ Recently I come across the following scale in a national research report to grade each state's education performance within numerous areas. Do you see anything questionable about this scale?

Grading Curve: A (93-100), A- (90-92), B+ (87-89), B (83-86), B- (80-82), C+ (77-79), C (...]]> http://human-resource-guide.info/2008/05/21/employees-poor-performance-is-a-matter-of-history-where-60-is-viewed-as-success/feed/ http://human-resource-guide.info/2008/05/21/5-ways-to-work-more-effectively-with-your-administrative-assistant/ http://human-resource-guide.info/2008/05/21/5-ways-to-work-more-effectively-with-your-administrative-assistant/#comments Wed, 21 May 2008 15:06:19 +0000 admin administrative professionalsbusinessemployee retentionhuman resourcesmanagement tips http://human-resource-guide.info/2008/05/21/5-ways-to-work-more-effectively-with-your-administrative-assistant/ Stop hiring new administrative support staff. And learn how to retain your existing administrative staff.

Are you a manager, director or other senior-level personnel who wants to work more effectively with your administrative support professional? Did you know that partnering with your admi...]]> http://human-resource-guide.info/2008/05/21/5-ways-to-work-more-effectively-with-your-administrative-assistant/feed/ http://human-resource-guide.info/2008/05/21/who-comes-first-the-customer-or-employee/ http://human-resource-guide.info/2008/05/21/who-comes-first-the-customer-or-employee/#comments Wed, 21 May 2008 06:03:11 +0000 admin core competencyhuman resourceprocessesRecruitmentsystems http://human-resource-guide.info/2008/05/21/who-comes-first-the-customer-or-employee/ The commonly held view that the customer comes first is worth a close look. Think about the last time you received less than satisfactory customer service. What caused it? Probably an employee! Either directly, bad manners and a "don't care" attitude, or by not addressing your needs - "sorry,...]]> http://human-resource-guide.info/2008/05/21/who-comes-first-the-customer-or-employee/feed/ http://human-resource-guide.info/2008/05/20/the-cry-baby-sales-person-what-should-we-do/ http://human-resource-guide.info/2008/05/20/the-cry-baby-sales-person-what-should-we-do/#comments Tue, 20 May 2008 18:07:12 +0000 admin coachingDevelopmentDisciplinehuman resourceleadershipMentoringSales management http://human-resource-guide.info/2008/05/20/the-cry-baby-sales-person-what-should-we-do/ Rick, I have a salesman that does a pretty good job but he is always whining about something. He takes up a tremendous amount of my time, inside sales and anybody else that will listen. I don't want to fire the guy because he does put up decent numbers. What do you suggest?

Joe, VP of Sale...]]> http://human-resource-guide.info/2008/05/20/the-cry-baby-sales-person-what-should-we-do/feed/ http://human-resource-guide.info/2008/05/20/employee-induction-are-you-inducting-your-people-a-practical-how-to/ http://human-resource-guide.info/2008/05/20/employee-induction-are-you-inducting-your-people-a-practical-how-to/#comments Tue, 20 May 2008 15:08:00 +0000 admin forms. human resource managementinductionpoliciesproceduresprocess http://human-resource-guide.info/2008/05/20/employee-induction-are-you-inducting-your-people-a-practical-how-to/ In today's fast paced marketplace it is easy to neglect the small important things!

Recently we assisted an organisation prove they had complied with their obligations in inducting their employee. The employee tried to bring a claim for severe stress against the business. If substantiated ...]]> http://human-resource-guide.info/2008/05/20/employee-induction-are-you-inducting-your-people-a-practical-how-to/feed/ http://human-resource-guide.info/2008/05/20/human-resource-outsourcing-the-ultimate-business-solution/ http://human-resource-guide.info/2008/05/20/human-resource-outsourcing-the-ultimate-business-solution/#comments Tue, 20 May 2008 11:07:09 +0000 admin human resource outsourcingHuman Resource PolicyHuman Resource ProfessionalsHuman Resource Surv http://human-resource-guide.info/2008/05/20/human-resource-outsourcing-the-ultimate-business-solution/ For years now, many companies in and out of the United States have been practicing human resource outsourcing. Lower labor and operational costs, as well as the efficiency to which the tasks are finished are two of the primary reasons why this has become a popular business decision.

The que...]]> http://human-resource-guide.info/2008/05/20/human-resource-outsourcing-the-ultimate-business-solution/feed/ http://human-resource-guide.info/2008/05/19/10-critical-questions-to-ask-before-hiring-a-consultant/ http://human-resource-guide.info/2008/05/19/10-critical-questions-to-ask-before-hiring-a-consultant/#comments Mon, 19 May 2008 17:04:07 +0000 admin consultantscontractorshiring a consultanthuman resource tipsoutsourcingoutsourcing tips http://human-resource-guide.info/2008/05/19/10-critical-questions-to-ask-before-hiring-a-consultant/ Talk to as many consultants as you can before hiring one. Even if you have one person or firm in mind, interview at least a few others as a sort of due diligence. You'll probably find that each interview helps you focus on the issues you're hiring a consult to help resolve.

1. Most consul...]]> http://human-resource-guide.info/2008/05/19/10-critical-questions-to-ask-before-hiring-a-consultant/feed/ http://human-resource-guide.info/2008/05/19/human-resource-management-how-to-be-a-successful-leader/ http://human-resource-guide.info/2008/05/19/human-resource-management-how-to-be-a-successful-leader/#comments Mon, 19 May 2008 17:03:23 +0000 admin human resourcehuman resource managementhuman resource outsourcingHuman Resource Policy http://human-resource-guide.info/2008/05/19/human-resource-management-how-to-be-a-successful-leader/ The Human Resource Management (HRM) can function with a variety of responsibilities. One key duty among them is deciding what working needs you have and whether to use the services of independent contractors in hiring employees.

The HRM have to fill these needs, since recruiting, training a...]]> http://human-resource-guide.info/2008/05/19/human-resource-management-how-to-be-a-successful-leader/feed/ http://human-resource-guide.info/2008/05/19/making-hrthe-most-lovable-profession/ http://human-resource-guide.info/2008/05/19/making-hrthe-most-lovable-profession/#comments Mon, 19 May 2008 16:04:18 +0000 admin employeesEmployerHuman Relationshuman resourcehuman resource professionalmanagement http://human-resource-guide.info/2008/05/19/making-hrthe-most-lovable-profession/ Background

Recently in one of the HR-groupsomeone shared one statement, which was "All employees in all organizations hate HR. This is the statement of a high profile professional (other than HR) employee. So what is your experience?"

No more information was provided by this perso...]]> http://human-resource-guide.info/2008/05/19/making-hrthe-most-lovable-profession/feed/ http://human-resource-guide.info/2008/05/18/small-business-recruiting-competing-with-the-big-guys-for-talent/ http://human-resource-guide.info/2008/05/18/small-business-recruiting-competing-with-the-big-guys-for-talent/#comments Sun, 18 May 2008 16:05:16 +0000 admin hrhuman resourcesrecruitingRecruitmentSmall businesstalent acquisition http://human-resource-guide.info/2008/05/18/small-business-recruiting-competing-with-the-big-guys-for-talent/ It's difficult for small businesses to compete directly with large companies for top-notch talent. So why try to take them head on? There is more than one way to win the recruiting game. Follow these tips and you will soon have the big guys asking you for advice on how to successfully recruit ta...]]> http://human-resource-guide.info/2008/05/18/small-business-recruiting-competing-with-the-big-guys-for-talent/feed/ http://human-resource-guide.info/2008/05/18/im-a-businessperson-i-dont-need-to-be-creative-or-do-i/ http://human-resource-guide.info/2008/05/18/im-a-businessperson-i-dont-need-to-be-creative-or-do-i/#comments Sun, 18 May 2008 15:01:17 +0000 admin businesscreativityemployeeshuman resourcesinnovationmanagementproblem solvingstrategywork http://human-resource-guide.info/2008/05/18/im-a-businessperson-i-dont-need-to-be-creative-or-do-i/ You may think you don't need to be creative. But creativity can help you do a better job of what you do. Just look at the military. Who would think that stand-up-straight-and-stick-the-gut-in military needed to be creative? All they do is follow orders - or so we think. But the US military was o...]]> http://human-resource-guide.info/2008/05/18/im-a-businessperson-i-dont-need-to-be-creative-or-do-i/feed/ http://human-resource-guide.info/2008/05/18/smart-choices-how-to-hire-the-best/ http://human-resource-guide.info/2008/05/18/smart-choices-how-to-hire-the-best/#comments Sun, 18 May 2008 08:08:00 +0000 admin businessemployee managementemployeeshiringhiring practiceshrdhuman resources http://human-resource-guide.info/2008/05/18/smart-choices-how-to-hire-the-best/ Your organization's continued growth and success depend on making smart choices and hiring the best. Today's economy is exploding with talent, allowing you to be selective about the staff you hire. Yet, the crucial step to filling a position is finding the right talent for your organization - s...]]> http://human-resource-guide.info/2008/05/18/smart-choices-how-to-hire-the-best/feed/ http://human-resource-guide.info/2008/05/17/climbing-the-listening-ladder/ http://human-resource-guide.info/2008/05/17/climbing-the-listening-ladder/#comments Sat, 17 May 2008 14:09:07 +0000 admin effective listeninghuman resource informationrelationships http://human-resource-guide.info/2008/05/17/climbing-the-listening-ladder/ I wrote in my book "Embracing the Mystery" that there was nothing as flattering or as rare as the undivided attention of another. The fact is that people just don't listen well. I think it was Mark Twain who wrote that a bore is someone who wants to talk about himself when I want to talk about...]]> http://human-resource-guide.info/2008/05/17/climbing-the-listening-ladder/feed/ http://human-resource-guide.info/2008/05/17/profession-of-human-resource-management-and-development-who-should-join-and-who-should-not/ http://human-resource-guide.info/2008/05/17/profession-of-human-resource-management-and-development-who-should-join-and-who-should-not/#comments Sat, 17 May 2008 13:01:14 +0000 admin Human Resource Management; HR; Outsourcing; Professional; Recruitment; Training; Employee Relations http://human-resource-guide.info/2008/05/17/profession-of-human-resource-management-and-development-who-should-join-and-who-should-not/ Profession of Human Resource Management and Development (HRM & D), call it by any name - HR Operations, HR-Generalist, Recruitment, Talent Management, Training and Development, Employee Relations, Industrial Relations, Organization Development, Performance Management or Compensation and Benefits....]]> http://human-resource-guide.info/2008/05/17/profession-of-human-resource-management-and-development-who-should-join-and-who-should-not/feed/